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Table of Contents

Default Chapter5
- Table of Contents5
- About this Book11
- Related Publications11
- Who Should Read this Book11
- Tell Us What You Think13
- Figures15
- Tables17
- Accessibility19
- Summary of Changes21
- Part 1. Introduction23
Chapter 1. Introducing the IBM 4820 Surepoint Solution25
- Available 4820 Surepoint Solution Models25
- Summary of Models and Features27
- Product Advantages27
- Product Summary-12-Inch Models28
- Hardware Options28
- Supported Operating Systems29
- Touch Drivers and Diagnostics30
- Summary by Model of Touch Drivers, Calibration/Test, and Diagnostic Diskette30
- Front View of 4820 Surepoint Solution31
- Front View of 482031
- Rear View of 4820 Surepoint Solution32
- System Software32
- Rear View of 482032
- Product Summary-10-Inch Models33
- Front and Rear Views33
- Supported Operating Systems33
- Views of Models 10D and 1FR33
- Environmental Requirements34
- Power Usage34
- Spill Resistance34
- Calling for Service34
- Power Usage Values34
- Part 2. IBM 4820 Surepoint Solution Models 42D, 42T, 4FD, 4FT35
Chapter 2. System Specifications and Planning Information37
- Product Summary37
- Hardware Features37
- Display37
- Video Interface37
- Input/Output (I/O)38
- Indicators and User Controls38
- External Ports38
- Power Management38
- Power Management States38
- Optional Features39
- Magnetic Stripe Reader (Model 42T)39
- Pointing Device (Models 42D, 42T)39
- External Keyboard (Models 42T and 4FT)39
- Power Management Transition Diagram39
- Transition Diagram39
- System Software40
- Supported Modes40
- Windows Setting Requirement40
Chapter 3. Installation and Operating Information41
- Option Installation41
- Cable Connections and Routing41
- Cable Types and Icons41
- Pedestal Mounting42
- Adjusting the Display42
- Cable Types42
Chapter 4. System Diagnostics and Scan Codes43
- Using the 4820 42T/4FD POS Terminal Service Diskette43
- Using the OSD Menu43
- Exiting the OSD Menu44
- Using Manual Adjust44
- Keypad and Scan Code Arrangement44
- Exiting through Time-Out44
- Keypad and Scan Code Arrangement45
- Part 3. IBM 4820 Surepoint Solution Models 46D, 46R, 46T47
  - Video Connector Assignments47
  - RS485 Pin Connector Assignments47
Chapter 5. System Specifications and Planning Information49
- Product Summary49
- Hardware Features49
- Display49
- Video Interface49
- POS Input/Output (I/O)50
- Indicators and User Controls50
- External Ports50
- Power Management50
- Power Management States50
- Transition Diagram51
- Optional Features51
- Keypads51
- Manager's Keylock51
- Magnetic Stripe Reader (MSR)51
- Audio Kit51
- Power Management Transition Diagram51
- System Software52
- Supported Modes52
- Windows Setting Requirement52
Chapter 6. Installation and Operating Information53
- Option Installation53
- Cable Connections and Routing53
- View of Model 46D, 46T Cable Connections53
- Summary of Cable Types, Identifying Icons, and Examples53
- Pedestal Mounting54
- Summary of Cable Types, Identifying Icons, and Examples54
- Adjusting the Display55
Chapter 7. System Diagnostics57
- Using the OSD Menu57
- Exiting the OSD Menu57
- Exiting through Time-Out57
- 4820 Surepoint Solution System Reference58
- Using Manual Adjust58
Chapter 8. Connector Pinouts59
- Video Connector Assignments59
- RS485 Pin Connector Assignments59
- Cable Connector Pinouts59
- Power Supply Pin Voltages60
- Part 4. IBM 4820 Surepoint Solution Models 48D, 48T61
Chapter 9. System Specifications and Planning Information63
- Product Summary63
- Hardware Features63
- Display63
- Video Interface63
- POS Input/Output (I/O)64
- Indicators and User Controls64
- External Ports64
- Power Management64
- Power Management States64
- USB Devices and Hot Swapping64
- Managing the Screen Savers65
- Optional Features65
- Keypads65
- Manager's Keylock65
- Magnetic Stripe Reader (MSR)65
- Audio Kit65
- System Software66
Chapter 10. Installation and Operating Information67
- Option Installation67
- Cable Connections and Routing67
- View of Model 48D, 48T Cable Connections67
- Adjusting the Display68
- Brightness Controls68
- Microtouch Touchware68
Chapter 11. System Diagnostics and Pinout Connections69
- Diagnostics for Model 48D (Non-Touch)69
- Using the Microtouch Touchware69
- Locating the Touchscreen Controller Information69
- Touchscreen Status Messages69
- Controller Type69
- Firmware Version69
- Touchscreen Status69
- Touchscreen Properties Dialog Box70
- Calibrating the Touchscreen70
- Touchscreen Status Messages70
- Customizing the Touch Response Mode71
- Selecting a Touch Mode72
- Configuring the Touch Sound72
- Summary of Touch Modes72
- Connector Pinouts73
- USB Power Voltage73
- USB Power and Voltage73
- Customizing the Touch Sound73
- Part 5. IBM 4820 Surepoint Solution Models 4WT, 4GT75
Chapter 12. System Specifications and Planning Information77
- Product Summary77
- Hardware Features77
- Display77
- Video Interface78
- POS Input/Output (I/O)78
- Indicators and User Controls78
- External Ports78
- Power Management78
- Power Management States78
- USB Devices and Hot Swapping78
- Managing the Screen Savers79
- Optional Features79
- Keypads79
- Manager's Keylock79
- Power Management States79
- Magnetic Stripe Reader (MSR)80
- Audio Kit80
- System Software80
Chapter 13. Installation and Operating Information81
- Option Installation81
- Cable Connections and Routing81
- Model 4WT, 4GT Cable Connections81
- Adjusting the Display82
- Brightness Controls82
- Microtouch Touchware82
Chapter 14. System Diagnostics and Pinout Connections83
- Using the Microtouch Touchware83
- Locating the Touchscreen Controller Information83
- Controller Type83
- Firmware Version83
- Touchscreen Status83
- Touchscreen Properties Dialog Box84
- Calibrating the Touchscreen84
- Customizing the Touch Response Mode85
- Selecting a Touch Mode86
- Configuring the Touch Sound86
- Connector Pinouts86
- USB Power Voltage86
- Summary of Touch Todes86
- Customizing the Touch Sound86
- USB Power and Voltage87
- Part 6. IBM 4820 Surepoint Solution Models 10D, 1FR89
Chapter 15. System Specifications and Planning Information91
- Product Summary91
- Hardware Features91
- Display91
- Video Interface91
- Supported Video Modes92
- Indicators and User Controls92
- External Ports92
- Power Management92
Chapter 16. Installation and Operating Information93
- Pedestal Mounting93
- Adjusting the Display Image93
- Other Methods to Adjust the Display94
- 4820 Surepoint Solution System Reference94
- Pictorial View Display Adjustments94
Appendix A. Mounting the Pedestal99
- Mounting the Distributed Pedestal99
- Distributed Pedestal Mounting99
- Attaching the Free-Standing Pedestal to the Counter100
Appendix B. Troubleshooting Common Problems101
- Distributed Pedestal Mounting Template107
- Free-Standing Pedestal Mounting Template108
Appendix C. Mounting Surface Templates109
- Mounting Dimensions109
Appendix D. Notices111
- Electronic Emission Notices112
- Federal Communications Commission (FCC) Statement112
- Industry Canada Class a Emission Compliance Statement112
- Avis de Conformité Aux Normes D'industrie Canada112
- European Community (CE) Mark of Conformity Statement112
- Germany113
- Australia / New Zealand113
- Japanese Power Line Harmonics Compliance Statement113
- Japanese Voluntary Control Council for Interference (VCCI) Statement114
- Korean Communications Statement114
- Taiwanese Class a Warning Statement114
- Chinese Class a Warning Statement115
- Electrostatic Discharge (ESD115
- Trademarks116
- Index119

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