Getting help and information from the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM
Eserver and IntelliStation products, services, and support. The address for IBM
xSeries and BladeCenter information is http://www.ibm.com/eserver/xseries/. The
address for IBM IntelliStation information is http://www.ibm.com/pc/us/intellistation/.
You can find service information for your IBM products, including supported options,
at http://www.ibm.com/support/.
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with xSeries servers, BladeCenter products,
IntelliStation workstations, and appliances. For information about which products are
supported by Support Line in your country or region, see http://www.ibm.com/
services/sl/products/.
For more information about Support Line and other IBM services, see
http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support
telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
Hardware service and support
You can receive hardware service through IBM Services or through your IBM
reseller, if your reseller is authorized by IBM to provide warranty service. See
http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and
Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
144 IBM xSeries 366 Type 8863: Problem Determination and Service Guide
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