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8863 - eServer xSeries 366
IBM 8863 - eServer xSeries 366 User Manual
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and
battery
packs
from
IBM
equipment.
For
information
on
proper
disposal
of
these
batteries,
contact
IBM
at
1-800-426-4333.
Have
the
IBM
part
number
listed
on
the
battery
available
prior
to
your
call.
In
the
Netherlands,
the
following
applies.
For
T
aiwan:
Please
recycle
batteries.
148
IBM
xSeries
366
T
ype
8863:
Problem
Determination
and
Service
Guide
163
165
Table of Contents
Default Chapter
5
Table of Contents
5
Safety
9
Guidelines for Trained Service Technicians
10
Inspecting for Unsafe Conditions
10
Guidelines for Servicing Electrical Equipment
10
Safety Statements
12
Chapter 1. Introduction
17
Related Documentation
17
Notices and Statements Used in this Document
18
Features and Specifications
19
Server Controls, Leds, and Connectors
20
Front View
20
Rear View
22
System-Board Layouts
24
I/O Board Internal Connectors and Jumpers
24
Memory-Card Connectors
25
Memory-Card Leds
25
Microprocessor-Board Connectors and Leds
26
PCI-X Board Connectors
26
PCI-X Board Leds
27
SAS-Backplane Connectors
27
Chapter 2. Diagnostics
29
Diagnostic Tools
29
Post
29
POST Beep Codes
30
Error Logs
34
POST Error Codes
36
Checkout Procedure
50
About the Checkout Procedure
50
Performing the Checkout Procedure
50
(Trained Service Technicians Only) Checkpoint Codes
51
Problem Isolation Tables
51
CD or DVD Drive Problems
52
General Problems
53
Hard Disk Drive Problems
53
Intermittent Problems
53
Keyboard, Mouse, or Pointing-Device Problems
54
USB Keyboard, Mouse, or Pointing-Device Problems
55
Memory Problems
56
Microprocessor Problems
57
Monitor Problems
57
Optional-Device Problems
60
Power Problems
61
Serial Port Problems
62
Serverguide Problems
63
Software Problems
63
Universal Serial Bus (USB) Port Problems
64
Video Problems
64
Light Path Diagnostics
64
Light Path Diagnostic Leds
67
Remind Button
71
Power-Supply Leds
71
Diagnostic Programs, Messages, and Error Codes
73
Real-Time Diagnostics
74
Running the On-Board Diagnostic Programs
74
Diagnostic Text Messages
75
Viewing the Test Log
75
Diagnostic Error Codes
75
Recovering from a BIOS Update Failure
92
System-Error Log Messages
93
Solving SCSI Problems
105
Solving Power Problems
105
Solving Ethernet Controller Problems
106
Solving Undetermined Problems
107
Calling IBM for Service
108
Chapter 3. Parts Listing, Type 8863
109
Server Replaceable Units
110
Power Cords
112
Chapter 4. Removing and Replacing Server Components
115
Installation Guidelines
115
System Reliability Guidelines
116
Working Inside the Server with the Power on
116
Handling Static-Sensitive Devices
116
Returning a Device or Component
117
Removing the Cover and Bezel
117
Tier 1 CRU Information
118
Battery
118
DVD Drive
120
Hot-Swap Fan
120
Hot-Swap Power Supply
122
Memory Module
124
Active Memory
126
Installing Memory Modules
128
Tier 2 CRU Information
134
Operator Information Panel Assembly
134
I/O Board
135
PCI-X Adapter Guide
136
Power-Supply Structure
137
SAS Backplane
138
FRU Information
139
Front-Panel Assembly
139
Microprocessor Tray and Microprocessor
140
Thermal Grease
143
PCI-X Board Assembly
144
PCI-X Switch Card Assembly
145
Power Backplane
146
Chapter 5. Configuration Information and Instructions
149
Updating the Firmware
149
Configuring the Server
149
Using the Serverguide Setup and Installation CD
150
Using the Configuration/Setup Utility Program
150
Installing and Using the Baseboard Management Controller Utility Programs
155
Using the SAS/SATA Configuration Utility Program
156
Configuring the Ethernet Controller
156
Using the PXE Boot Agent Utility Program
156
Using the Serveraid Configuration Programs
157
Appendix A. Getting Help and Technical Assistance
159
Before You Call
159
Using the Documentation
159
Getting Help and Information from the World Wide Web
160
Hardware Service and Support
160
Software Service and Support
160
Appendix B. Notices
161
Edition Notice
161
Important Notes
162
Trademarks
162
Battery Return Program
163
Product Recycling and Disposal
163
Index
165
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IBM 8863 - eServer xSeries 366 Specifications
General
Brand
IBM
Model
8863 - eServer xSeries 366
Category
Desktop
Language
English
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