Diagnostic programs, messages, and error codes . . . . . . . . . . . .57
Real-time diagnostics . . . . . . . . . . . . . . . . . . . . .58
Running the on-board diagnostic programs . . . . . . . . . . . . .58
Diagnostic text messages . . . . . . . . . . . . . . . . . . . .59
Viewing the test log . . . . . . . . . . . . . . . . . . . . . .59
Diagnostic error codes . . . . . . . . . . . . . . . . . . . . .59
Recovering from a BIOS update failure . . . . . . . . . . . . . . . .76
System-error log messages . . . . . . . . . . . . . . . . . . . .77
Solving SCSI problems . . . . . . . . . . . . . . . . . . . . . .89
Solving power problems . . . . . . . . . . . . . . . . . . . . .89
Solving Ethernet controller problems . . . . . . . . . . . . . . . . .90
Solving undetermined problems . . . . . . . . . . . . . . . . . . .91
Calling IBM for service . . . . . . . . . . . . . . . . . . . . . .92
Chapter 3. Parts listing, Type 8863 . . . . . . . . . . . . . . . . .93
Server replaceable units . . . . . . . . . . . . . . . . . . . . .94
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . .96
Chapter 4. Removing and replacing server components . . . . . . . .99
Installation guidelines . . . . . . . . . . . . . . . . . . . . . .99
System reliability guidelines . . . . . . . . . . . . . . . . . . . 100
Working inside the server with the power on . . . . . . . . . . . . 100
Handling static-sensitive devices . . . . . . . . . . . . . . . . . 100
Returning a device or component . . . . . . . . . . . . . . . . 101
Removing the cover and bezel . . . . . . . . . . . . . . . . . . 101
Tier 1 CRU information . . . . . . . . . . . . . . . . . . . . . 102
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 102
DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . 104
Hot-swap fan . . . . . . . . . . . . . . . . . . . . . . . . 104
Hot-swap power supply . . . . . . . . . . . . . . . . . . . . 106
Memory module . . . . . . . . . . . . . . . . . . . . . . . 108
Tier 2 CRU information . . . . . . . . . . . . . . . . . . . . .118
Operator information panel assembly . . . . . . . . . . . . . . .118
I/O board . . . . . . . . . . . . . . . . . . . . . . . . .119
PCI-X adapter guide . . . . . . . . . . . . . . . . . . . . . 120
Power-supply structure . . . . . . . . . . . . . . . . . . . . 121
SAS backplane . . . . . . . . . . . . . . . . . . . . . . . 122
FRU information . . . . . . . . . . . . . . . . . . . . . . . . 123
Front-panel assembly . . . . . . . . . . . . . . . . . . . . . 123
Microprocessor tray and microprocessor . . . . . . . . . . . . . . 124
PCI-X board assembly . . . . . . . . . . . . . . . . . . . . 128
PCI-X switch card assembly . . . . . . . . . . . . . . . . . . 129
Power backplane . . . . . . . . . . . . . . . . . . . . . . 130
Chapter 5. Configuration information and instructions . . . . . . . . 133
Updating the firmware . . . . . . . . . . . . . . . . . . . . . . 133
Configuring the server . . . . . . . . . . . . . . . . . . . . . . 133
Using the ServerGuide Setup and Installation CD . . . . . . . . . . . 134
Using the Configuration/Setup Utility program . . . . . . . . . . . . 134
Installing and using the baseboard management controller utility programs 139
Using the SAS/SATA Configuration Utility program . . . . . . . . . . 140
Configuring the Ethernet controller . . . . . . . . . . . . . . . . 140
Using the PXE boot agent utility program . . . . . . . . . . . . . . 140
Using the ServeRAID configuration programs . . . . . . . . . . . . 141
Appendix A. Getting help and technical assistance . . . . . . . . . . 143
iv IBM xSeries 366 Type 8863: Problem Determination and Service Guide
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