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Troubleshooting

Problem:

USB cable connected, but the battery is not being charged

Reason: USB port of laptop does not provide enough power

Solution: Connect the meter to the battery charger or a USB port which is able to supply at

least 500 mA.

Reason: USB cable broken

Solution: Replace cable

Problem:

The meter can not be switched on

Reason: Battery is empty.

Solution: Connect the meter to a battery charger or an USB port.

Reason: Other problems.

Solution: Press and hold the on/off key for at least 5 seconds. The meter will perform a

"Low-Level-Reset" and should start afterwards.

Problem:

The meter powers off itself after a couple of seconds.

Reason: Battery empty.

Solution: Connect the meter to a battery charger or an USB port.

Problem:

pH channel can not be selected (only Version BP)

Reason: pH channel is disabled in basic settings menu.

Solution: enable pH channel in basic settings menu.

Problem:

Pressure value does not tare / zero balancing does not work (only versions BO and BP)

Reason: There is still pressure applied to the pressure transducer.

Solution: Disconnect pressure hose directly at meter.

Questions and Answers:

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IBP HDM97BQ Specifications

General