iDevices Kitchen thermometer - Problem Solving; Kitchen Thermometer Wont Turn On; Pairing Issues (iPhone;iPad;iPod)

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Problem Solving
The following information covers some of the most common
troubleshooting issues with the Kitchen Thermometer. If you need further
assistance, please review the Kitchen Thermometer FAQ page at
http://idevicesinc.com/support/ or contact a member of our Customer
Support Team at support@idevicesinc.com.
My Kitchen Thermometer won’t turn on.
If your Kitchen Thermometer is brand new, please be sure that the
batteries have been inserted correctly with their negative terminals each
compressing a spring. If this does not resolve the issue or if your Kitchen
Thermometer is not brand new, please try replacing the batteries with a
pair of brand new AA batteries.
If you are still unable to turn on your Kitchen Thermometer, please
contact our Customer Support Team for assistance by emailing support@
idevicesinc.com.
I’m having difculty pairing my Kitchen Thermometer with my
smart device.
iPhone, iPad or iPod touch:
If the Kitchen Thermometer appears in your Bluetooth settings with the
status “Not Connected”, follow these steps from your Bluetooth settings
menu:
• Tap the blue (i) the right of the Kitchen Thermometer device name.
• Select the option “Forget this Device”.
• Turn Bluetooth OFF on your smart device.
• Completely shut down your smart device.
• Separate the Kitchen Thermometer from its base by rmly holding
the base with one hand and gently pull the Kitchen Thermometer
top upwards with the other hand.