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Ingenico iPP350 - Communication Issues; Error Messages

Ingenico iPP350
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Tupelo Installation Guide Version: 1.0
Page | 13 of 25
3.2.4 FTDI Serial Driver
If using a serial cable to connect the pinpad to PC please follow the below instructions. If using a USB
cable please press cancel button in the below dialogue and proceed to 3.2.5.
Press “Extract” on the driver wizard, it is recommended to install using the default settings as such
when prompted press “Next” to continue until driver installation reports as complete. The follow images
will walk you through step by step the driver installations:

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