Tupelo Installation Guide Version: 1.0
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6.4 Logon Error
The below error occurs when the Logon request does not reach the Windcave host, when this error
occurs check the connectivity by:
• Attempt to browse to Https://www.windcave.com
• Attempt to browse to Https://www.windcave.com on another device connected to the same
network.
• Consult with your network/IT team or Internet Service Provider (ISP)
• Ensure all fire wall considerations in section 2.2 are allowed
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