Processing A Chip And PIN Payment
Insert the Customer Card into the reader with the chip facing up and towards the keypad.
The terminal will check the card type, then display the screen shown left
Key in the amount in pence
(i.e. 1545 for £15.45) then press OK
The screen will now display the value of the transaction.
If your terminal and merchant account has the cashback facility enabled, please enter the
required amount. This amount is limited to a maximum of £100.00. If you wish to add this
to your terminal, please call our Technical Helpdesk on 0800 54 24 123
The screen will now display the amount entered for the customer to confirm and enter
their PIN.
Hand the terminal to the customer
Using the keypad ask the customer to enter their 4 digit PIN, then press OK
The terminal will confirm the PIN entered is correct and then prompt the customer to hand
the terminal back to the merchant. If the PIN number entered is incorrect the terminal will
prompt them to re-enter. The customer has 3 attempts to get it right.
The terminal will make connection to the payment processor’s system to obtain an
Authorisation Code. Ensure the card is not removed during this process as it will VOID
the transaction.
The first receipt printed is the merchant copy, tear this off and then press OK to print the
customer copy.
To Next Page
Loading...
