Acquirer / Payment Processing
Provider
Your acquirer / payment processing provider is a processing house where all of your
transactions are authorised, processed and settled to your designated bank account.
This is a specific time slot, set by your payment processing provider, when you should
carry out a Banking Report on the terminal to confirm the transactions that have been
processed with your payment processing provider.
Customer Not Present - This is a feature that enables you to take transactions over the
telephone or by mail order. You must ensure you have all of the relevant customer details
before proceeding with this type of transaction.
Processing CNP transactions is subject to your merchant services agreement and this
type of transaction may incur additional charges. Please speak with your payment
processing provider if you require confirmation.
General Packet Radio Service – This is the technology used to transmit the transaction
data to your payment processing provider. Please note your terminals are not 3G
compatible.
The terminal has a built in system that connects automatically to the TMS every 4 weeks.
This is to ensure the software on the terminal is up to date.
Merchant Identification – This is a unique number that is assigned to your Company by
your payment processing provider
Personal Identification Number – The customer’s personal number that they enter
when making payment. This number is not to be divulged to anyone.
Terminal Identification - This is a unique number that is assigned to your terminal to
ensure the correct details are being used for your company. You can find your TID on
your receipt and you should have this number to hand prior to calling the Helpdesk.
Terminal Management System – This is the application that 123Send / 123Hire use to
configure your terminal.
This is a new form of payment type that allows contactless enabled cards to authorise a
transaction by placing the payment card over the screen on the terminal.
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