Ingenico iWL220 - Page 24

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Processing A Chip And PIN Refund (continued)
TERMINAL DISPLAY
DESCRIPTION
Once the card has been removed the terminal will prompt you to verify the customer’s
signature. If the signature does not match press F1 and the refund will be voided and
the terminal will print a void receipt for the customer. The terminal will then return to the
Ready Screen.
If the signature matches select F4.
If you have pressed F4 to confirm the signature the terminal will then print the
merchant’s receipt.
The terminal is now ready to take the next transaction