Ingenico iWL220 - Page 35

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Troubleshooting (continued)
Printing Problems
If at any time your terminal struggles to print out receipts and/or reports, we recommend you follow the steps below:
TERMINAL DISPLAY
DESCRIPTION
Press down on the centre button
Press 0
Press 3
Press 3
Press 1
Press 1
Press 1
Press the Red Cancel button to return to the READY screen
The battery icon will display half a charge. Once you have carried out this procedure, leave your terminal on charge
for a minimum of 6 hours. If this does not resolve the issue please contact the Technical Helpdesk on 0800 54 24 123.
Carrying out this procedure may also resolve issues such as the terminal not holding charge.