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Troubleshooting
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Problem Possible reason Try this
Occasional
clicking or light
cracking sound.
The sound of power switching,
or the pressure board may be
expanding due to changing
temperatures.
This is normal; no action needed.
Bottom of the cooking pot
is wet.
Wipe exterior surfaces of the cooking pot. Make sure the
heating element is dry before inserting the cooking pot
into the multicooker base.
Difficulty
closing the lid.
Sealing ring is not properly
installed.
Reposition the sealing ring. Make sure it is snug behind the
sealing ring rack.
Float valve is in the popped-up
position.
Gently press the oat valve downward with a long utensil.
Contents in multicooker are
still hot.
Lower the lid onto the multicooker base slowly, allowing
heat to dissipate.
Difficulty
opening the lid.
Contents may be under pressure. To avoid scalding
injury, DO NOT attempt to force the lid open.
Pressure inside the multicooker.
Release pressure according to recipe. Only open the lid
after the pressure indicator is off.
Float valve stuck due to food
debris or residue around the
oat valve.
Make sure steam is completely released by quick releasing
pressure.
Open the lid cautiously, then thoroughly clean the oat
valve, surrounding area and lid before next use.
The cooking
pot is stuck to
the lid when
the multicooker
is opened.
Cooling of the cooking pot
may create suction, causing
the cooking pot to adhere to
the lid.
Select quick release to release all the pressure from the
cooking pot.
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