Intermec PM43 User Manual

Chapter 5 — Troubleshoot the Printer
86 PM23c, PM43, and PM43c Mid-Range Printer User Manual
Maintenance and Error Alerts
Use these tables to understand and troubleshoot some common error
alerts you may receive and how to fix them.
Maintenance and Error Alerts
Error Alert Solution
Label Not Taken Printing has been stopped because a label is
obstructing the label taken sensor. Remove the label
to resume printing.
Printhead Lifted Lower the printhead.
Out of Ribbon Load ribbon in the printer.
Out of Media Load media in the printer.
Ribbon Low The diameter of the remaining roll of media is lower
than the specified value in the Ribbon Low Diameter
setting. Replace the ribbon.
Media Low The diameter of the remaining roll of media is lower
than the specified value in the Media Low Diameter
setting. Replace the media.
Ribbon Installed The printer is configured as a direct thermal printer
and thermal transfer ribbon is installed. Remove the
ribbon or configure the printer for thermal transfer
media.
Printer in Pause Mode A print job is paused from the front panel. Press the
Print button to resume printing.
Printer in Menu Mode A user entered a menu from the front panel. Press the
Home button to return to the Ready screen.
Application Break Fingerprint only. An application breaks
uncontrolled.
Print Job Complete A print job has been successfully completed.
Odometer (Printer) The printer has reached a limit set in the Odometer
(Printer) setting in Maintenance Alerts for the
amount of media to print before being alerted.
Odometer (Printhead) The printhead has reached a limit set in the
Odometer (Printhead) setting in Maintenance Alerts
for the amount of media to print before being
alerted.

Intermec PM43 Specifications

General

Color	-
Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Maximum print height	- mm
Maximum printing width	108 mm
Ethernet LAN	Yes
Optional connectivity	Bluetooth, Wireless LAN
USB 2.0 ports quantity	1
Connectivity technology	Wired
Certification	RoHS, CE (EN55022 Class A), FCC Class A, UL/cUL, D Mark and CCC
Internal memory	128 MB
Built-in barcodes	1D, 2D
Image formats supported	BMP, GIF, PCX, PNG
Page description languages	DP, DPL, IPL, XML, ZPL II
Display	LCD
Control type	Touch
Product color	Gray
PC connection	RS-232
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	5 - 40 °C
Operating relative humidity (H-H)	20 - 80 %
AC input voltage	100 - 240 V
AC input frequency	45 - 65 Hz
Power consumption (standby)	9 W
Media thickness	3 - 10.4 mm
Maximum label width	114 mm
Maximum roll diameter	80 mm
Languages support	CHI (SIMPL), CHI (TR), DEU, ENG, ESP, FRE, ITA, KOR, POR, RUS
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	483.54 mm
Width	284.2 mm
Height	294.61 mm
Weight	15820 g