Chapter 3 — Troubleshoot and Maintain the Printer
36 PR2 and PR3 Mobile Receipt Printer User Manual
About Firmware Upgrades
Intermec periodically offers firmware upgrades for the printer. Before
upgrading your printer, you need to download the upgrade files from
the Intermec website at www.intermec.com.
Use one of these methods to upgrade your printer firmware:
• Go to the printer web page through your wireless network. You
need to know your printer IP address.
• Use PrintSet version 5.2 or later through a USB connection to your
host PC.
Upgrade Firmware from the Printer Web Page
To upgrade printer firmware from the printer web page, you need to
turn on the printer and connect to your Wi-Fi network.
1 On your desktop PC, open a web browser.
2 In the Location or Address bar, type the printer IP address and
press Enter. The printer web page appears.
3 Click Maintenance. The firmware upgrade page appears.
4 When prompted, type your Username and Password. The default
username is admin and the default password is pass.
5 Click Login.
6 Click Browse to locate the upgrade file.
Caution: To prevent damage to the printer, make sure that the
battery is fully charged and that the printer is connected to a
reliable power source through a charger or charging dock.
Note: If you are not using a DHCP network and you do not know your
printer IP address, you must configure Wi-Fi settings using Intermec
PrintSet 5.2 or later with a USB connection.