Intex 28214 - Page 31

Troubleshooting
31
Problem Possible cause Solution
The pump is not
cleaning the pool.
• The chlorine content or
pH value is incorrect.
• The filter cartridge
21
is dirty.
• The filter cartridge is
damaged.
• The pool is unusually
dirty.
• The filter sieve
28
is
blocked.
− Adjust the chlorine content
and the pH value. Consult
your local specialist dealer in
swimming pool supplies.
− Clean or replace the filter
cartridge.
− Check the filter cartridge for
holes. Replace it as necessary.
− Allow the pump to run for
longer.
− Clean the filter sieve.
The pump is not
pumping any water
or the water only
flows very slowly.
• Inlet/outlet blocked.
• Air is escaping from the
suction pipe or the left
hose connection
15
.
• The filter cartridge
21
is covered in limescale
or encrusted.
• The pool is unusually
dirty.
• The filter cartridge is
dirty.
• The nozzle connection
is connected to the
wrong hose connec-
tion.
− Look for obstructions that are
blocking the hose connec-
tions.
− Tighten the hose clips
22
, check all the hoses for
damage and check the water
level in the pool.
− Replace the filter cartridge.
− Clean the filter cartridge
more often.
− Ensure that the nozzle is
connected to the left hose
connection
15
and the filter
unit to the right hose connec-
tion
16
.
The pump is not
working.
• Low water level.
• The filter sieve
28
is
blocked.
• Air is escaping from the
left hose connection
15
.
• The motor is defective
or the impeller has
seized up.
• Air trapped in the pump
housing.
− Fill the pool until the water
level is high enough.
− Clean the filter sieve.
− Tighten the hose clips
22
and check all the hoses for
damage.
− Remove any foreign bodies
from the hose connections.
− Open the air release valve
18
to allow the air out and then
retighten it.