Check Basic Operations (2541)
10.
23
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Make sure that the touch screen is working properly.
If the touch screen is not working properly, it may be due to the low electrical current of the USB
port the device is connected to. The device's touch sensitivity is lower than that of smartphone
touch screens so it is not able to recognize stylus pens.
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Check the cable for defectiveness.
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Make sure that the power is on and that both, USB 3.0 and 2.0, are recognized. If they are not working
properly, it may be due to a simple defective cable. Please contact Customer Support cnsiodd@-
googlegroups.com and we will be more than happy to help you.
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Press and hold key for 2 seconds to reconnect the USB.
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Press and hold key for 2 seconds to safely remove the USB.
Safe removal of the USB may not work when files on the HDD are in use.