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Overview of the ioSafe Duo's purpose and protection features.
Steps to register the product for warranty and recovery services.
Instructions for installing SATA hard drives or SSDs into the unit.
Instructions for connecting the device to a computer via USB cables.
Explains RAID concepts and supported modes for the ioSafe Duo.
Information on connecting external USB devices to the unit.
Guide for using the ioSafe Duo with Windows.
Guide for using the ioSafe Duo with macOS.
Steps to verify if the RAID array was created successfully in Windows.
Detailed instructions for replacing a failed hard drive in a RAID 1 configuration.
Guidance on rotating drives for backup purposes, with caveats.
Procedure for replacing the internal cooling fan if it malfunctions.
Instructions for activating the Data Recovery Service and warranty.
Details of the product's warranty terms and conditions.
Steps to follow in case of data loss or disaster.
Contact information for customer, technical, and disaster support.
General| RAID levels | 0, 1, JBOD, SPAN |
|---|---|
| Storage drives installed | No |
| Supported storage drive types | HDD & SSD |
| Total installed storage capacity | 0 TB |
| Maximum supported storage capacity | 16 TB |
| Number of storage drives installed | 0 |
| Number of storage drives supported | 2 |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Number of power supply units | 1 |
| Power supply unit (PSU) capacity | 60 W |
| USB connectivity | Yes |
| Server operating systems supported | Windows Server 2012, Windows Server 2016, Windows Server 2019 |
| Windows operating systems supported | Windows 10, Windows 8.1 |
| Sustainability certificates | CE |
| Chassis type | Desktop |
| Device class | Home & Home Office |
| Fan diameter | 92 mm |
| Product color | Black |
| Number of fans | 1 fan(s) |
| Cable lock slot type | Kensington |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 5 - 35 °C |
| Storage relative humidity (H-H) | 0 - 100 % |
| Operating relative humidity (H-H) | 5 - 95 % |
| Cables included | AC, USB Type-A to USB Type-C, USB Type-C |
| Number of adapters included | 1 pc(s) |
Weight and Dimensions| Depth | 292 mm |
|---|---|
| Width | 150 mm |
| Height | 230 mm |
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