ioSafe Duo - Contact Support Channels

ioSafe Duo User Manual
b. Report the disaster event and obtain return shipping address/instructions.
c. Follow ioSafe team instructions on proper packaging.
d. ioSafe will recover all data which is recoverable according to the terms of the Data
Recovery Service Terms and Conditions.
e. ioSafe will then place any recovered data on a replacement ioSafe device.
f. ioSafe will ship the replacement ioSafe device back to the original user.
g. Once the primary server/computer is repaired or replaced, the original user should
restore the primary drive data with the ioSafe backup data.
7.4 Contact Us
Customer Support
USA Toll Free Phone: 888.98.IOSAFE (984.6723) x400
International Phone: 530.820.3090 x400
Email: customersupport@iosafe.com
Technical Support
USA Toll Free Phone: 888.98.IOSAFE (984.6723) x450
International Phone: 530.820.3090 x450
Email: techsupport@iosafe.com
Disaster Support
US Toll Free Phone: 888.98.IOSAFE (984.6723) x430
International Phone: 530. 820.3090 x430
Email: disastersupport@iosafe.com
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