iPA ALPHA MUTT - Common Troubleshooting Solutions

14.3 Common Troubleshooting Solutions
Symptom
Possible Cause
Solution
30-Amp fuse keeps blowing.
Shorted cig. socket or power
connector.
Remove wires going to cig.
socket. If fuse still blows, call
Tech Support at 888-786-7899.
App won’t connect to
Bluetooth
®
.
Main Bluetooth
®
turned off on
tablet.
Ensure Bluetooth
®
is turned on
in the tablet settings.
Tester not powered on.
Ensure the tester is turned on
and displaying at least 12V.
Bluetooth
®
antenna not
installed properly.
Remove Bluetooth
®
antenna and
reinstall, making sure to press
firmly into Bluetooth
®
Communication Port.
Out of range.
Stand closer to Tester during
start up.
Open Circuit Warning.
Poor pin connections.
Spread and grease pins
Trailer circuit is disconnected.
Check trailer wiring.
Current draw from trailer is too
low or nonexistent.
Make sure trailer lights are
connected.
Short/Overload Warning:
System goes into overload or
short circuit protection if more
than 21 amps of current draw at
12V is detected for longer than
69 milliseconds.
Short Is indicated by Red LED.
Overload is indicated by Yellow.
Short circuit condition is
detected if the overdraw > 50
amps in less than 69
milliseconds.
Short is defined by positive
power connected directly to
ground.
Remove cause of short and
retest.
Overload is determined if
overdraw > 21 amps but < 50
amps in 69 milliseconds.
Overload is defined by more
current being drawn than is
allowed by circuit wiring sizes.
NOTE: For more troubleshooting help, please call 888-786-7899 or email tech247@ipatools.com.
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