1.2 Registering Your Tester’s Warranty
Innovative Products of America
®
(IPA
®
) has established a Limited Three-Year Warranty Policy for the
Alpha MUTT
®
Series, not including any wearable parts, i.e., batteries (30-day warranty), battery clips,
etc.
Three-Year Limited Warranty/Return or Replace Policy: The product is covered for three years from
the date of original user purchase under the stipulations of the Standard Warranty.
The product is warranted to be free from defects in workmanship or material. If there is a problem due to
workmanship or material defect, IPA
®
will repair or replace the product within 24-working hours after it is
received by the IPA
®
repair service center. In the event it is determined that the product has been
tampered with or altered in any way, the warranty is void and all claims against the product will not be
honored. The warranty repair/return procedures require that the proof of purchase must be established
(either by warranty card from the seller or by point of purchase receipt/invoice) and the manufacturer
makes every attempt to return ship the product within three business days from the receipt of the returned
product, freight prepaid. If it has been determined that the tool has been damaged due to misuse, IPA
®
will repair the tool at a cost we deem reasonable, and these charges will be the responsibility of the user.
We truly want you to be happy with our products, so if you have any questions, call us toll free at
888-786-7899.
There are three options for registering your tester for warranty:
• Complete the included warranty card found in
the front pocket of this binder and mail it to:
Innovative Products of America
234 Tinker Street
Woodstock, NY 12498
• Complete the online warranty registration at
www.ipatools.com/warranty-returns/.
• Complete your registration on the Alpha MUTT
®
App under the SETTINGS section.
(Currently unavailable)
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