LIP-9002 User Guide - ST 23
4.2 External Calls
4.2.1 Placing external (Outside Line) calls
External calls are placed on CO/IP lines. These ‘lines’ are accessed either
using a button on the iPECS Phone assigned as an outside line or using
dial codes. Outside lines are grouped for different types of calls, local, long
distance, etc. Using the line group code, you will be able to access any line
from the group.
A flexible button on the iPECS Phone assigned as a LOOP button lets you
access a line from a group. Dial codes for access to outside lines are:
Individual CO/IP line access: 88 + Line number
CO/IP Group access: 8 + Group number
Any CO/IP Line access: 9
When dialing on a line that uses pulse style signals, you may activate Dial
Pulse to Tone Switchover changing to DTMF style dialing for banking
services, etc.
When placing a point-to-point IP call, you must dial an IP address using the
‘*’ button in place of the dot.
If Least Cost Routing is set-up, the number you dial will be analyzed and
the system will place the call on the least expensive route.
You may be assigned dialing and/or Line Access Restrictions, in which
case, you will receive error tone if you attempt to dial or access a restricted
number or outside line. Line and Station Class of Service (COS), which
establish dialing restrictions, may vary during Day and Night operation
(Day/Night COS).
You may need to enter an Authorization code before placing calls, in which
case you will receive a second dial tone.
Your external calls may be subject to Call Time Restrictions, you will
receive a Call Warning Tone prior to disconnect.
NOTE
In the event of an emergency, assigned Emergency numbers (ex., a 911
call) may be dialed from any station in the System, regardless of a Station’s
dialing restrictions (COS).
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