ITRON ERW-1601-001 User Manual

A
Troubleshooting
This information is provided to help you troubleshoot issues related to the OpenWay Riva 500W
ERT pit modules.
The following table describes possible issues and provides suggested actions to resolve the
issue.
Issue Action
Cannot program the pit module. Check the programming device and software
version. Program pit module using the FC300
handheld computer running Field Deployment
Manager (FDM) software v4.0 or higher.
Cannot read the pit module. A pit module that is not programmed will not
transmit an SCM+ message. Reprogram the pit
module and perform a reread. If a pit module is not
initially programmed, it will not bubble-up and listen
for an SCM+ message.
The pit module is reporting an invalid read. A pit module that has set the Register Error flag will
cause an Invalid Read to display in the FDM
Consumption field.
Marginal readability due to 500W ERT pit module
location (for example, a pit module deep inside a
pit).
Consider reprogramming the pit module for Hard-to-
read (H2R) mode or using the remote antenna.
Programming the pit module for hard-to-read mode
increases the output to high power.
Note: Hard-to-read mode will reduce battery life.
The handheld programmer is locked up and
button presses produce no response.
Soft boot the handheld. Reference the
documentation for your programming device. For
more information, see Related Documents.
08 January 2020 815-0006-01 Itron, Inc. Page 48 of 48

ITRON ERW-1601-001 Specifications

General

Brand	ITRON
Model	ERW-1601-001
Category	Control Unit
Language	English