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9. SUPPORT
9.1 FAQ
View the comprehensive FAQ at Jabra.com/motionuc.
Q Why do I hear crackling noises?
A Bluetooth is a radio technology that is sensitive to
objects between the headset and the connected
device. Ensure the headset and the connected device
are within range (up to 100 meters or 300 feet).
Q What is the range of the headset?
A The Jabra Motion UC or Motion UC+ supports the fol-
lowing maximum ranges:
-
When connected to the Jabra Link 360 the range is up
to 100m/300ft.
-
When talking on (most) Bluetooth devices the range is
up to 10m/33ft.
Q Why do I not hear anything?
A You might need to increase the speaker volume, or
ensure that the headset is connected to a device.
Q I am having Bluetooth connection problems
A Check your mobile device’s Bluetooth menu and
delete/forget the headset. Re-connect the headset to
your Bluetooth device following the Bluetooth
connection instructions.
Q Why doesn’t my PC detect the Jabra Link 360?
A Try connecting the Jabra Link 360 to another USB port
on the PC that is a direct connection (i.e. not a USB
hub connected to the PC).
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