5. AUGER SYSTEM CARE/AUGER JAMS
Page 51
1998-2006 Edition
The auger and auger motor in this Jamestown stove are of the highest quality available. The entire auger
and auger tube are precision machined and assembled to promote self cleaning and to eliminate "hard
pellet" jams. However, it is very important that foreign objects of any kind (such as children's toys, screws,
nails, nuts and bolts, etc.) are not allowed into the fuel hopper.
Pellets of high densities (harder) do not contribute significantly to auger jams. Pellets that are excessively
soft, however, can lead to frequent jams. Soft pellets tend to fall apart easily and form sawdust. Sawdust,
unlike whole pellets, does not fall down the pellet drop tube easily. This characteristic of sawdust can cause
it to be compacted at the front end of the auger. The compacted sawdust will jam the auger. If a bag of
pellet fuel contains excessive amounts of sawdust, do not pour the sawdust into the fuel hopper.
In the event something does "jam" the auger system, disconnect the electrical power supply to the stove and
remove all pellets from the fuel hopper.
If any foreign objects are jamming the auger, remove the object using a pair of pliers or a pair of vise grips.
If the object is difficult to remove, open the right side panel of the stove. Remove the auger motor bracket
mounting nuts and remove the auger motor bracket. Rotate the auger motor back and forth until the object
jamming the auger is free. If the jam is extremely stubborn, remove the auger assembly (the local
Jamestown Dealer may have to help you with this). Clear the obstruction and reassemble.
If no foreign objects are visible, use a pair of vise grips to hold the auger shaft (do not hold the auger spindle)
and rotate the shaft back and forth until it is free of the jam.
STORING PELLET FUEL
When storing pellet fuel, do not place the pellet fuel bags directly on any wet floors or on concrete floors.
Always store pellet fuel raised off the floor and on top of a wooden pallet or a similar pedestal. Storing pellet
fuel bags directly on concrete floors or wet floors will cause moisture to condense inside the bag. This
moisture will soften the pellets and cause them to fall apart and form sawdust.
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