IN CASE OF EMERGENCY
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interference. Such interference could
prevent the system form making the
emergency call.
WARNING Ignoring system fault
warnings (red LED on the ceiling
console) could mean being unable to
make an HELP call when necessary.
Even if the HELP call system is fully
functional, factors outside the control
of FCA could interfere with or prevent
operation of the HELP call. Such factors
can be caused by the car electrical
systems not being intact, damage to
the HELP system during the accident,
satellite signals that are overloaded or
unavailable, network congestion, adverse
weather conditions, buildings, structures,
interference, tunnels, etc.
GENERAL DISCLAIMER
Personal data & privacy
FCA collects, processes and uses the
personal data of the car in accordance
with legal requirements. Read more
about the general conditions of service
and data protection policies on the Jeep
official website.
The Customer is solely responsible
for using the services in the car, even
if by other people, and shall inform all
users and occupants of the car about the
services and the functions and limits of
the system.
If the HELP emergency service is
activated (for versions and markets
where available), the call will be routed
automatically to a private Call Centre. Note
that whenever the text refers to the HELP
call, it is to be considered managed by
private service providers.
Operating prerequisites
To use some of the Uconnect Services
you need to register on the dedicated
portal that can be accessed from the
Jeep official website, activate and login
to your devices.
Uconnect Services not available in
all markets and is subject to limitations
depending on Uconnect™ system type,
location and duration of the services.
Full functionality of Uconnect
Box services, including HELP calls,
depends on the mobile network and GPS
geolocation coverage, without which the
services may not be provided correctly.
Coverage may not be guaranteed in
places such as tunnels, garages, multi-
storey car parks, mountains.
The services may be unavailable in
the event of mobile network overload or
problems related to the car power source
(e.g. low conventional battery).
When using the services, customers
shall keep their passwords secret for
strictly personal use and not to disclose
them to third parties.
ASSIST CALL
(where present)
The car is equipped with on-board
assistance functions designed to provide
support in the event of car malfunctions
(ASSIST). They are managed via the
Uconnect Box.
The ASSIST function is activated:
automatically (where provided)
following malfunctions of the braking
system, fuel system, engine, etc.
manually, by pressing the ASSIST
button (where provided) located on the
rear-view mirror or by selecting from the
appropriate button (1) fig. 285 on the
Uconnect™ system (where provided).
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