Problem Cause Corrective Action
Disc does not play
back
Disc is warped or scratched Use disc in good
condition
Clean disc with soft
cloth
Disc is dirty or wet
Laser pickup is dirty Clean laser pickup with
cleaning disc
Incompatible disc is used Use compatible disc
Disc rating exceeds Parental
Lock rating limit
Change Parental Lock
settings to lower
restriction
Disc region code is not
compatible with unit
Use disc with proper
region code
Disc is inserted upside down Insert disc with label
side up
MP3
Interruption
occurred during
playback
Disc is dirty or scratched Clean disc or replace
File is damaged/bad recording Recreate disc with
good file
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