IQ Lock-PG low battery
The IQ Lock-PG device reports low battery to the panel when the lock is at 20% battery power or
less. A ! icon appears on the lock symbol on the IQ Panel locks page. The IQ Panel low battery alert
resolves when the battery level is greater than 20%.
Sound settings
If the doorlock volume is turned off in the lock configuration page, sound notifications are still
enabled when there is a low battery, when the device buttons are locked out, or when the lock is
jammed.
Incorrect user code entry
When you input an incorrect user code 10 times, you cannot enter the user code using the device
buttons for 3 minutes. A notification is sent to the IQ Panel when this happens. To unlock the IQ
Lock-PG after you enter the user code incorrectly, use one of the following methods.
• If you want to unlock using the buttons on the IQ Lock-PG, wait until the 3 minute lock period
has passed.
• If you want to unlock immediately, you cannot unlock the IQ Lock-PG using the buttons on the
IQ Lock-PG. See Locking and unlocking the IQ Lock-PG, for other unlock options.
23IQ Lock-PowerG Installation and User Guide D-309240