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Johnson Controls TEC3000 Series - User Manual

Johnson Controls TEC3000 Series
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TEC3000 Series Networked and Wireless Proportional Fan Coil and
Individual Zone Thermostat Controllers with Dehumidification Capability
Quick Start Guide
1
Refer to the QuickLIT website for the most up-to-date version of this document.
North American emissions compliance
United States
Canada
Installation
Parts included
• One TEC3000 Series Thermostat Controller with integral mounting base
• One installation instructions sheet
Location considerations
For networked models, locate the TEC3000 Series Thermostat Controller:
• On a partitioning wall, approximately 5 ft (1.5 m) above the floor in a location of average temperature, allowing
for vertical air circulation to the TEC
• Away from direct sunlight, radiant heat, outside walls, outside doors, air discharge grills, stairwells, and
from
b
ehind doors
• Away from steam or water pipes, warm air stacks, unconditioned areas (not heated or cooled), or sources of
electrical interference
• In a clear path between the integrated passive infrared (PIR) occupancy sensor (if equipped) and the spac
e
be
ing monitored
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This Class (B) digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la Classe (B) respecte toutes les exigences du Règlement sur le matériel brouilleur
du Canada.
TEC3000 Series Networked and Wireless Proportional Fan
Coil and Individual Zone Thermostat Controllers with
Dehumidification Capability
Quick Start Guide
TEC3322-1x-xxx, TEC3323-1x-xxx, TEC3622-1x-xxx, TEC3623-1x-xxx, TEC3022-1x-xxx, TEC3023-1x-xxx
Part No. 24-11353-00028, Rev.
C
Issued May 2019
(barcode for factory use only)
24-11353-00028, Rev. C
*241135300028C*

Table of Contents

Other manuals for Johnson Controls TEC3000 Series

Preview: Installation Instructions
Installation Instructions45 pages
Preview: Installation Guide
Installation Guide64 pages

Questions and Answers

  • A
    acookSep 23, 2025
    What to do if my Johnson Controls Controller displays Remote Zone Temp Fail?
    • J
      Jessica SchmittSep 23, 2025
      If your Johnson Controls Controller displays a 'Remote Zone Temp Fail' message, it indicates that the external zone temperature sensor has either been disconnected or has failed. To resolve this: 1. Check the wiring of the sensor. 2. If the sensor was intentionally disconnected, reset the sensors through the menu. 3. If the problem persists, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • B
    Brendan AguilarSep 23, 2025
    What to do if my Johnson Controls Controller displays Supply Temp Fail?
    • C
      csmithSep 23, 2025
      If your Johnson Controls Controller displays 'Supply Temp Fail', the external supply temperature sensor has been disconnected or has failed. Here’s how to address it: 1. Check the wiring of the sensor. 2. If intentionally disconnected, reset the fault by entering the menu, going to Control Setup, and selecting Inputs to reset the sensors. 3. If the problem continues, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • J
    Jamie KempSep 23, 2025
    What to do if my Johnson Controls Controller displays Dehum Unavailable?
    • B
      Bridget BlackburnSep 23, 2025
      If your Johnson Controls Controller displays 'Dehum Unavailable', it means dehumidification is unavailable because the zone humidity sensor has failed or the humidity reading is unreliable. Here's what you can do: 1. If the source of zone humidity was a BAS, check the BAS to ensure that it is still online and is providing the TEC with the humidity reading. If removal of the BAS mapping was intentional, reset the sensors through the menu. 2. (For all models) If the problem persists, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • E
    ewilsonSep 23, 2025
    What to do if my Johnson Controls Controller displays Changeover Fail?
    • A
      allisonkaufmanSep 23, 2025
      If your Johnson Controls Controller displays 'Changeover Fail', the Supply Temperature Sensor is not installed, has failed, or has been disconnected, and the TEC can no longer detect changeover mode to cool or heat. Follow the same steps as for a Supply Temp Fail alarm to resolve this.
  • H
    hughesbrentSep 23, 2025
    What to do if my Johnson Controls Controller displays Zone Temp Unreliable?
    • S
      Sharon HarrisSep 23, 2025
      If your Johnson Controls Controller displays 'Zone Temp Unreliable', it means all sources of zone temperature, including the onboard sensor, are unreliable. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • J
    johnsullivanSep 23, 2025
    What to do if my Johnson Controls Controller displays Open Window?
    • J
      Jacqueline BaileySep 23, 2025
      If your Johnson Controls Controller displays 'Open Window', the switch connected to the BI configured for Open Window is sensing that the window is opened, and control has shut down. To address this: 1. Close the window to resume control. 2. Check sensor functionality with an ohmmeter, and verify the wiring to the TEC. 3. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • R
    rhonda81Sep 23, 2025
    What to do if my Johnson Controls Controller displays Fan Lock?
    • N
      Nicholas HudsonSep 23, 2025
      If your Johnson Controls Controller displays 'Fan Lock', the switch connected to the BI configured for Fan Lock did not sense airflow within 10 seconds of starting the fan, and control has been shut down. Here's how to troubleshoot: 1. Inspect equipment to ensure fan functions. 2. Check sensor functionality with an ohmmeter, and verify wiring to the TEC. 3. Reset fault by entering the menu, selecting Fault Status, and selecting the Fan Lock. 4. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • C
    Claudia BrownSep 23, 2025
    What to do if my Johnson Controls Controller displays Humidity Unreliable?
    • D
      David GarciaSep 23, 2025
      If your Johnson Controls Controller displays 'Humidity Unreliable', the zone humidity reading was reliable but has now failed. Here's what to do: 1. If the source of zone humidity was the onboard sensor, contact Johnson Controls product sales and support. 2. If the source of zone humidity was a BAS, check the BAS to ensure that it is still online and providing the TEC with the humidity reading. If removal of the BAS mapping was intentional, reset sensors through the menu.
  • R
    Renee HallSep 23, 2025
    What to do if my Johnson Controls Controller displays Touchscreen Unavailable?
    • M
      Mrs. Rebecca SalazarSep 23, 2025
      If your Johnson Controls Controller displays 'Touchscreen Unavailable', the touchscreen components have failed to initialize. To resolve this, first reboot the controller. If problems persist, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • Z
    Zachary OdonnellSep 23, 2025
    What does 'Service' mean on my Johnson Controls Controller?
    • J
      Justin ThomasSep 23, 2025
      If your Johnson Controls Controller displays 'Service', it means equipment connected to the BI configured for a Service alarm is triggering the alarm. Service the equipment following the manufacturer's recommendations.

Summary

Installation Procedures

Optimal Location Considerations

Guidelines for selecting the best placement for controller performance.

Mounting and Securing the Controller

Step-by-step guide for physically installing the thermostat controller.

Wiring Procedures and Safety

Electrical Safety and Precautions

Warnings about shock hazards, property damage, and ESD during wiring.

Terminal Connections and EOL Setup

Instructions for wiring terminals and setting the bus end-of-line switch.

Setup and Display Customization

Customizing Home Screen Elements

User Interface and Operational Features

USB Port for Firmware and Backups

Guide for using the USB port for upgrades, backups, and restoring settings.

Controller Configuration and Modes

Basic Controller Setup and Parameters

Unit Type and Fan Coil Settings

Zone Configuration and Changeover Logic

Dehumidification and Temperature Setpoints

Scheduling and Occupancy Control

Local Scheduling and Occupancy Override

Optimal Start Algorithm Functionality

Troubleshooting Common Issues

Diagnosing and Resolving Faults

Lists common faults, their causes, and recommended solutions.

Symptom-Based Troubleshooting Guide

Detailed steps to diagnose and fix specific operational problems.

Johnson Controls TEC3000 Series Specifications

General IconGeneral
BrandJohnson Controls
ModelTEC3000 Series
CategoryThermostat
LanguageEnglish

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