EasyManua.ls Logo

Johnson Controls TEC3000 Series - User Manual

Johnson Controls TEC3000 Series
32 pages
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
TEC3000 Series Networked and Wireless Proportional Fan Coil and
Individual Zone Thermostat Controllers with Dehumidification Capability
Quick Start Guide
1
Refer to the QuickLIT website for the most up-to-date version of this document.
North American emissions compliance
United States
Canada
Installation
Parts included
One TEC3000 Series Thermostat Controller with integral mounting base
One installation instructions sheet
Location considerations
For networked models, locate the TEC3000 Series Thermostat Controller:
On a partitioning wall, approximately 5 ft (1.5 m) above the floor in a location of average temperature, allowing
for vertical air circulation to the TEC
Away from direct sunlight, radiant heat, outside walls, outside doors, air discharge grills, stairwells, and
from
b
ehind doors
Away from steam or water pipes, warm air stacks, unconditioned areas (not heated or cooled), or sources of
electrical interference
In a clear path between the integrated passive infrared (PIR) occupancy sensor (if equipped) and the spac
e
be
ing monitored
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This Class (B) digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la Classe (B) respecte toutes les exigences du Règlement sur le matériel brouilleur
du Canada.
TEC3000 Series Networked and Wireless Proportional Fan
Coil and Individual Zone Thermostat Controllers with
Dehumidification Capability
Quick Start Guide
TEC3322-1x-xxx, TEC3323-1x-xxx, TEC3622-1x-xxx, TEC3623-1x-xxx, TEC3022-1x-xxx, TEC3023-1x-xxx
Part No. 24-11353-00028, Rev.
C
Issued May 2019
(barcode for factory use only)
24-11353-00028, Rev. C
*241135300028C*

Other manuals for Johnson Controls TEC3000 Series

Questions and Answers

  • M
    michaelguzmanSep 18, 2025
    Why is my Johnson Controls Controller displaying 'Cooling Unavailable' or 'Heating Unavailable' due to Changeover?
    • B
      Bradley LawrenceSep 18, 2025
      If your Johnson Controls Controller displays Idle with a Unit Status of Cooling Unavailable or Heating Unavailable due to Changeover, it indicates a problem with the changeover sensor or settings. Here's what to check: If the system lacks a changeover sensor/switch, or it has failed, check the wiring of the supply temperature sensor/switch and verify that the changeover is set up correctly for the type of sensor attached (sensor or switch). If the changeover temperature is sensing a hot supply while the controller requests cooling, or vice versa, verify that the supply isn't in the wrong mode, check the sensor wiring and placement, and ensure the changeover is set up correctly.
  • S
    Samantha HarmonSep 18, 2025
    What does 'Zone Temp Unreliable' mean on my Johnson Controls Controller?
    • A
      Angela BrownSep 18, 2025
      If your Johnson Controls Controller displays 'Zone Temp Unreliable', it means all sources of zone temperature, including the onboard sensor, are unreliable. You will need to order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • K
    Kenneth HansenSep 18, 2025
    Why does my Johnson Controls Controller show an error when backing up settings?
    • T
      turnerericaSep 18, 2025
      If the controller provides an error when trying to back up settings on your Johnson Controls Controller, it is possible that the USB drive is defective. Try a different USB drive.
  • M
    Melissa DaySep 18, 2025
    Why can't my Johnson Controls Controller access a USB drive?
    • M
      Michael WilliamsSep 18, 2025
      If the Johnson Controls Controller is unable to access a USB drive, the drive might be formatted as NTFS or another unsupported format. The TEC supports FAT and FAT32 formats only. Reformat the USB drive, or try a different USB drive with a supported format. Alternatively, the USB drive may be defective, so try a different one.
  • K
    Kenneth GallegosSep 18, 2025
    Why does my Johnson Controls Controller display 'Board Mismatch'?
    • K
      Katherine JonesSep 22, 2025
      If your Johnson Controls Controller displays Board Mismatch, the I/O board that the display board is currently attached to does not match the one that initially shipped with the display board. Attach the display board to the correct I/O board. Alternatively, a hardware failure might be causing the two boards to incorrectly identify themselves, in which case you should order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • J
    Jeremy SilvaSep 19, 2025
    Why does my Johnson Controls Controller display 'Controller Fault'?
    • B
      Beverly JimenezSep 22, 2025
      If your Johnson Controls Controller displays Controller Fault, an internal fault was detected and the controller was unable to recover. You will need to order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • M
    Mary MccormickSep 22, 2025
    Why does my Johnson Controls Controller display 'Partial Restore Complete'?
    • M
      Michael HillSep 22, 2025
      If your Johnson Controls Controller displays 'Partial Restore Complete' when trying to restore settings from a backup file, it means not all items in the backup file have been restored. This can be caused by a value being out of the minimum or maximum range in the backup file, or inconsistencies in the reliability of a setting. To resolve this: Create a Backup file on a USB drive for the TEC that is showing the issue. Edit the backup file created in the previous step on a PC to reflect the desired settings. Verify that the modified values are within the minimum and maximum range in the backup file. Restore the settings from the newly edited backup file on the TEC.
  • M
    Megan RowlandSep 22, 2025
    Why is the temperature displayed lower than actual on my Johnson Controls Controller?
    • J
      Jeremy WallaceSep 22, 2025
      If the temperature displayed on your Johnson Controls Controller is lower than the actual room temperature, cold air drafts may be entering the back of the TEC, or air may be forced through the TEC from a nearby vent. To fix this, seal any holes behind the TEC to reduce drafts, or move the location of the TEC or change the venting to prevent air from being forced through the TEC.
  • M
    Mary GarciaSep 22, 2025
    What to do if there is an 'Internal Sensor Fail' on a Johnson Controls Controller?
    • B
      Brian AllenSep 22, 2025
      If an internal sensor has failed on the TEC of your Johnson Controls Controller, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • B
    Brian ThomasSep 22, 2025
    Why does my Johnson Controls Controller provide an error when trying to upgrade firmware?
    • A
      ashley04Sep 22, 2025
      If your Johnson Controls Controller provides an error when trying to upgrade the firmware, with error code 1025, it means the firmware on the USB drive is below the minimum required version. Use firmware version 3.0.2.xxxx (for networked models) or 2.0.2.xxxx (for wireless models) or higher. A reboot is required to clear the Firmware Mismatch fault that occurs.

Summary

Installation Procedures

Optimal Location Considerations

Guidelines for selecting the best placement for controller performance.

Mounting and Securing the Controller

Step-by-step guide for physically installing the thermostat controller.

Wiring Procedures and Safety

Electrical Safety and Precautions

Warnings about shock hazards, property damage, and ESD during wiring.

Terminal Connections and EOL Setup

Instructions for wiring terminals and setting the bus end-of-line switch.

Setup and Display Customization

User Interface and Operational Features

USB Port for Firmware and Backups

Guide for using the USB port for upgrades, backups, and restoring settings.

Controller Configuration and Modes

Scheduling and Occupancy Control

Troubleshooting Common Issues

Diagnosing and Resolving Faults

Lists common faults, their causes, and recommended solutions.

Symptom-Based Troubleshooting Guide

Detailed steps to diagnose and fix specific operational problems.

Johnson Controls TEC3000 Series Specifications

General IconGeneral
BrandJohnson Controls
ModelTEC3000 Series
CategoryThermostat
LanguageEnglish

Related product manuals