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Troubleshooting
If your TV fails to work properly, check the following guidelines for possible causes and solutions.
Consult your local dealer or service outlet if problems persist.
Problem Solution
No power. tMake sure the power cord is plugged in.
tThe power is o, press the Power button to turn on the TV.
tTry another outlet.
tUnplug the unit for an hour, then plug it back in.
Poor sound or no sound. tPress the VOL
button on the remote control or the VOL +
button on the TV.
tPress MUTE on the remote control to ensure that mute is not on.
tThe channel or cable TV is experiencing problems, tune to
another channel.
tCheck the TV audio settings.
tCheck for possible sources of interference.
Poor picture or no picture. tThe channel or cable TV is experiencing problems, tune to
another channel.
tMake sure that channels are set into memory.
tCheck the antenna or cable TV connections.
tCheck for possible sources of interference.
Poor reception on some
channels.
tThe channel or cable TV is experiencing problems, tune to
another channel.
tMake sure that channels are set into memory.
tThe network signal is weak, adjust the antenna to receive better
reception.
tCheck for possible sources of interference.
The remote control does
not work.
tBatteries may be weak, dead, or inserted incorrectly.
tPoint the remote control directly at the remote sensor on the TV
with an angle of 35º.
tRemove any obstacles between the remote control and the TV.
tRemote control is out of range, move closer to the TV.
TV shuts o. tSleep timer is set.
tPower is interrupted.
No CATV reception. tCheck all cable TV connections.
tSet the TV Mode in Channel menu.
Closed caption is not
activated.
tThe program tuned is not closed captioned. Try another channel.
tEnable Closed Caption in the menu.