12
Testing: Enter the combination you preset during the reset process. Turn the
outside thumbturn to the right (clockwise). The latch should retract. If the
latch does not retract, turn the outside thumbturn left (counter-clockwise)
and release, then enter the code again.
M. TROUBLESHOOTING
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Lock fails to open when combination is entered and outside thumbturn is
rotated clockwise.
Buttons were not fully depressed when the combination was entered.
Lock not cleared of previous attempts to enter access codes. Turn outside
thumbturn to the left to clear the wrong entry. Enter the combination
making sure you feel each button click to know it was depressed fully.
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Turning outside thumbturn clockwise always retracts latch without depress-
ing any buttons.
Lock is in zero combination.
Follow the procedure for changing a combination (Section 11, Steps 3-7,
on pages 22 & 23).
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Inside thumbturn only retracts latch partially or not at all, in either clock-
wise or counterclockwise direction.
Latch has not been properly installed.
Take the lock off of the door. Re-install the latch. Review and follow
instructions in Section 8, Steps 1-5 on pages 16 & 17.
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After inserting the new combination, the lock works one time only, then fails
to open.
Buttons of intended combination are not fully depressed when changing
combination.
This is a lost combination situation. Please call our Technical Service Dept.
For further information at (800) 849-TECH. Outside U.S.A. and Canada,
please call your ILCO UNICAN dealer.
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Adjustable latch (model 7014) will not retract fully in the 2
3
⁄4" back set position.
1" diameter hole is not bored to depth of at least 4".
Re-drill hole to 4" depth minimum.
For technical assistance please call
1-800-849-TECH (8324) or 336-725-1331