Kilotech Integrator C30 - Troubleshooting Specifics; Capacity and Linearity Issues; Function and Communication Problems

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Troubleshooting Possible causes Solution
Big error
between the
corners
• The platform is not installed level
• The four feet are not level
• The load cell is broken
• There are some objects between
load cell and scale.
• Make sure the platform is
level
• Make sure the four feet
are level
• Clear the objects between
load cell and scale
•
Contact your supplier
Inconsistent
readings
• The platform is not installed level
• Broken load cell
• Aging problem with PCB
• There is some objects between
load cell and scale.
• Make sure the platform is
level
• Make sure the four feet
are level
• Clear the objects between
load cell and scale
• Contact your supplier
Function
problem
Key button(s)
is/are not
functioning
• Key button(s) is/ are not working
•
• Contact your supplier
Communication
is erratic
• Communication wire is broken
• The interface is broken
• Replace the
communication wire
• Contact your supplier