➁ Check if your phone can detect the camera’s Wifi and display it in the Wifi list.
➂ If it note, kindly contact customer service for further help.
6. What to do if the dash cam displays “Slow Card” or “Please Insert Card”?
➀ Use the correct memory card according to the user manual, such as a U3
memory card or above.
➁ Remember to format the card on the computer first and then on the Kingslim
app before capturing.
➂ If your issue remains, kindly contact customer service for further help.
7. What to do if the dash cam stops recording?
➀ Ensure that the memory card has enough available storage and is not full. We
recommend customers format the card every two months for better
performance. You can also replace it with a new one after using it for a long
period of time.
➁ Check the power supply and connections to ensure that the dash cam is receiving
constant power.
➂ Keep the dash cam out of direct sunlight and extreme temperatures.
➃ Make sure you enabled “Cycle Record Time”. Otherwise, the dash cam will stop
recording when the card is full.
➄ If your issue remains, kindly contact customer service for further help.
8. What to do if the rear camera stops recording?
➀ Make sure the rear camera is connected to the rear camera extension cable
properly before plugging it into the dash cam.
➁ Reconnect the rear camera to the extension cable a couple of times to make sure
it's connected tightly.
➂ Make sure the dash cam is plugged into the car charger properly.
➃ Reset your device to see if it makes a difference.
➄ If your issue remains, kindly contact customer service for further help.
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