Warm Tip: For any product issues, please feel free to contact us anytime for technical
support.
1. What to do if the dash cam does not turn on anymore?
➀ Check if the indicator light on the car charger turns on after plugging in your dash
cam.
➁ If it does not turn on, plug the dash cam into another cigarette lighter or USB port
for about one hour to see if it finally turns on.
➂ If your issue remains, kindly contact customer service for further help.
2. What to do if the dash cam keeps turning on and off automatically?
➀ Remove the memory card and plug in your dash cam with a Type-C cable to see
if turns on automatically.
➁ If so, turn it off, then charge it with the original 5V car charger for about one hour.
After charging, turn it on manually to see check if it works properly.
➂ If your issue remains, restore your dash cam to the factory settings or contact
customer service for further help.
3. What to do if the dash cam doesn’t turn on when plugged in?
➀ Make sure you plug in your dash cam with the original car charger.
➁ Plug in your dash cam with a Type-C charging cable to check if it turns on and
records properly.
➂ If your issue remains, kindly contact customer service for further help.
4. What to do if you can't connect the King app to your dash cam?
➀ Make sure you have installed the up-to-date Kingslim app on your phone.
➁ Make sure you have successfully connected the camera’s Wifi.
➂ If your issue remains, kindly contact customer service for further help.
5. What to do if the camera’s Wifi is not connected?
➀ Ensure your dash cam is turned on.
8. FAQ
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