4-4
Troubleshooting
2. Look inside the front compartment and carefully remove any paper or
obstructions.
3. Close the front cover.
If the Paper Jam message is still displayed on the operator panel:
1. Turn off the printer.
2. Open the top cover.
The thermal head becomes extremely hot during normal
operation. Do not touch it.
There are sharp cutter blades inside the printer. Follow
instructions carefully to avoid touching any areas that may be
hazardous.
3. Remove the ribbon.
4. Look inside the ribbon compartment and carefully remove any pieces of
paper.
5. Load the ribbon (see page 1-6).
6. Close the top cover.
7. Turn on the printer.
If the Paper Jam message is still displayed on the operator panel,
contact KODAK Service and Support.
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