3-2 2G0733 January 14, 2008
Troubleshooting
Printer Status Messages
The following table describes how the local panel and Web Portal indicate 
printer status to the user. 
Table 3-2: Printer Status Messages
Printer 
Status
Local Panel
Web Portal 
Display
DICOM Status Description
Any Film 
Supply Open
• Ready LED off
• Supply display is 
blanked for open 
supply
• Status code: 20702
Not Ready WARNING / 
COVER OPEN
At least one of the film 
supplies is open (not 
inserted and latched into 
place).
Door Open • Ready LED off
• Attention LED on
• Status code: 20701
Hood Open WARNING / 
COVER OPEN
The Imager hood is open or 
one of the side panels may 
be off. The Imager is not 
"Ready".
Failed • Ready LED off
• Error LED on
• Error code shown
Failed See Condition 
Code
An error has occurred that 
prevents printing.
Imager 
Unlock 
Requested
• Ready LED off
• Unlock LED 
flashing for the 
requested film 
supply
Not Ready n/a The printer will complete 
any prints in progress prior 
to unlocking a film tray for 
removal.
Offline • Ready LED off
• Attention LED on
• Status code: 20704
Printing 
Disabled
WARNING / 
PRINTER 
OFFLINE
The printer has been 
disabled through the Web 
Portal, or the user has 
pressed the Offline button 
on the local panel.
Printing • Ready LED 
flashing
Printing NORMAL The Imager is currently 
printing films.
Ready • Ready LED on
• Supply display 
shows count, type, 
and size for each 
film supply
Ready NORMAL The Imager is online and 
the Processor has reached 
operating temperature.
Self-test • Ready LED off
• the display shows 
the Carestream logo
Self-test WARNING /
PRINTER INIT
This occurs when power is 
first applied to the Imager.