3-4 2G0733 January 14, 2008
Troubleshooting
Manual Mode • Attention LED on
• Status code: 21002 (upper), 
23002 (lower)
• Unlock button LED on
• Cal button LED off
• Supply info area displays film 
type, size, and count
The film in this film tray does 
not meet AIQC standards. 
However, the user has selected 
“Manual Mode,” so it will be 
used as if it is “Ready.”
No Film Tray • Unlock button LED on
• Cal button LED off
• Supply info area displays icon 
for this state
Invalid Film Tray There is a film tray in the film 
supply but it does not contain a 
liner/RF tag.
Ready • Unlock button LED on
• Cal button LED off
• Supply info area displays film 
type, size, and count
normal tray info The film supply tray is ready for 
use.
Requires 
Calibration
• Attention LED on
• Status code: 21001 (upper), 
23001 (lower)
• Unlock button LED on
• Cal button LED off
• Supply info area displays film 
type, size, and count
Requires 
Calibration
The film tray must be calibrated 
before the Imager can print from 
it.
Supply Open • Ready LED off
• Unlock button LED off
• Cal button LED off
• Supply info area blank
No Film Tray There is no film tray in the film 
supply. Both trays must be 
inserted in order for the Imager 
to operate.
Unlock Pending • Ready LED off (or blinking if 
active print)
• Cal LED off (or blinking if 
active calibration)
• Unlock button LED blinking
• If the film tray requires a 
cover, the status code is: 
Status code:   21004 (upper), 
23004 (lower)
Unlock 
Requested
An “Unlock” has been requested 
but has not started because of 
one of the following:
• films are still moving through 
the Imager
• the film tray contains film but 
has not been covered with a 
film saver
Once the conditions for unlock 
is met, film tray can be removed.
Table 3-3: Film Supply Status Messages (Cont’d)
Film Supply 
State
Local Panel
Web Portal 
Display
Description