3-2 2G0733 2011-09-09
Troubleshooting
Printer Status Messages
The following table describes how the local panel and Web Portal indicate
printer status to the user.
Table 3-2: Printer Status Messages
Printer
Status
Local Panel
Web Portal
Display
DICOM Status Description
Any Film
Supply Open
• Ready LED off
• Display is blanked
for open tray
• Status code: 20702
Not Ready WARNING /
COVER OPEN
At least one of the film
trays is not inserted and
latched into place.
Door Open • Ready LED off
• Attention LED on
• Status code: 20701
Hood Open WARNING /
COVER OPEN
The imager hood is open or
one of the side panels may
be off. The imager is not
“Ready.”
Failed • Ready LED off
• Error LED on
• Error code shown
Failed See Condition
Code
An error has occurred that
prevents printing.
Imager
Unlock
Requested
• Ready LED off
• Unlock LED
flashing for the
requested film tray
Not Ready n/a The printer will complete
any prints in progress prior
to unlocking a film tray for
removal.
Offline • Ready LED off
• Attention LED on
• Status code: 20704
Printing
Disabled
WARNING /
PRINTER
OFFLINE
The printer has been
disabled and does not have
a network connection.
Printing • Ready LED
flashing
Printing NORMAL The imager is currently
printing films.
Ready • Ready LED on
display shows
count, type, and
size for each film
tray
Ready NORMAL The imager is online and
the Processor has reached
operating temperature.
Self-test • Ready LED off
• the Display shows
the Carestream logo
Self-test WARNING /
PRINTER INIT
This occurs when power is
first applied to the imager.
Service
Mode
• Ready LED off
• Attention LED on
Status code: 20700
Service Mode WARNING /
PRINTER
OFFLINE
The service switch is
enabled. The imager is not
“Ready.”
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