Using and Maintaining the Imager
2011-09-09 2G0733 2-5
Web Portal
The Web Portal is your interface to additional functions on the imager. In
the Web Portal, you can view and manage the imager's connections over the
network, configure features, and view and correct error messages and
general status.
After you have accessed the Web Portal, you can check the status of the
imager and check the media and status of the film trays.
With a user account, you can log on to the Web Portal to perform more
advanced functions such as:
• Setting up and working with network configuration for the imager
and connected image sources
• Retrieving logs, statistics, and system status
• Performing diagnostic utilities, including backup and restore
Levels of User
Access
IMPORTANT: For information about creating user accounts, refer to the
Web Portal Help system.
There are four levels of user access to the imager.
Level 1: Operator - Activities include printing, clearing some errors,
removing film jams, and deleting jobs. A password is not required
for this level of access.
Level 2: Key Operator - Activities include printing, clearing some errors,
removing film jams, performing minor setup, and deleting jobs.
Access to Level 2 requires a Level 2 ID and password.
Level 3: Local Service - Local Service providers are trained and certified
self-maintenance customers. Level 3 First Call Service provides
access to all Level 1 and 2 features and functions. Access to Level 3
requires a Level 3 ID and password.
Level 4: Full Service - Full Service providers are Field Engineers and
Technical Support staff. Full Service providers have access to all
Level 1, 2, and 3 service features. The providers can also access the
imager through a service computer or through a remote computer
connected to the network. Access to Level 4 requires a Service ID
and password.
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