3-8 2G0733 2011-09-09
Troubleshooting
20703 none 1. Press and hold the Menu Selection button for five
seconds.
2. Press and release the Menu Selection button again
to display the Error Reset menu. Delete the jobs in
the Unprintable Jobs Queue.
20705 none 1. Press and hold the Menu Selection button for five
seconds. Release the button and the Test Print
Menu displays.
2. Press and release the Menu Selection button again
to display the Error Reset Menu.
3. Check that the 20703 error is highlighted on the
display screen, then press the Enter button.
20706 none 1. Turn the imager power OFF.
20915 Internal Image Data Transfer
Failed
1. Shut down the imager, then start the imager.
2. If the error persists, call for service.
20919 Internal Image Data Render
Failed
1. Shut down the imager, then start the imager.
2. If the error persists, call for service.
21000 or
23000
none None. The film tray requires attention due to an error.
The specific error is reflected by a separate code.
21001 or
23001
none None. The film tray needs calibration before it can be
used.
21002 or
23002
none None. The film tray is operating in “manual mode,”
which means the image quality is not within the normal
range.
21003 or
23003
none Remove the film saver or the film bag.
21004 or
23004
none Install a film saver before removing the film tray.
21116 or
23116
Film Jam in Area 1: xxxxx
Supply
See “Film Jam - Code 2x-116”.
21118 or
23118
xxxxx Supply: Internal
Hardware Failure
1. Cover the film tray with the film saver. Remove the
tray from the imager.
2. Re-insert the film tray and remove the film saver.
3. If the error persists, call for service.
Table 3-5: Condition Codes (Continued)
Code Web Portal Message User Action
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