50 www.kodak.com/go/support
6 Troubleshooting
Camera problems
Status Solution
Camera does not
turn on
■ Make sure the battery is charged and installed correctly (see
page 1).
■ Turn the camera off, then on again.
Camera does not turn
off
Camera buttons and
controls do not
function
In Review, a blue or
black screen is
displayed instead of
a picture
■ Transfer
all
pictures to the computer (see page 42).
■ Take another picture.
In Review, pictures
scroll continuously
■ To improve scrolling performance, format the internal memory,
SD/SDHC card, or both before taking pictures. See page 6.
Pictures remaining
number does not
decrease after taking a
picture
■ Continue taking pictures. The camera is operating normally.
(The camera estimates the number of pictures remaining after each
picture is taken, based on picture size and content.)
Flash does not fire
■ Check the flash setting, and change as needed (see page 12).
NOTE: The flash does not fire in all modes.
Memory card is almost
or entirely full
■ Transfer the pictures to the computer (see page 42).
■ Delete pictures from the card or insert a new card.
The battery does not
charge using USB
charging
■ See page 2 or visit www.kodak.com/go/USBcharging.
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