Troubleshooting > Troubleshooting
677
1103 "Failed to send via SMB." is displayed
Message
Failed to send via SMB.
Check the SMB settings.
> Login user name and login password
Note:
If the sender is a domain user, specify the domain name.
> Path
> Folder share permissions of the recipient
Job is canceled. Press [End].
1103
Corrective Actions
Check the login user name and password of the destination computer, and the destination folder path.
1
When entering the destination information, make sure that the login user name and
password of the destination computer, and the destination folder path are correct.
➡ Sending Document to Desired Shared Folder on a Computer (Scan to PC) (page 245)
NOTE
If the computer name and domain name are different, check that they are entered as follows.
Domain name\User name
To specify a destination registered in the address book, proceed to the next step.
2
Check the Address Book
1 [System Menu / Counter] key > [FunctionSettings] > [Address Book] > [Add/Edit Machine Address Book]
2 Select the information icon for the destination.
3 Make sure that the login user name and password of the destination computer are correct.
If it is incorrect, correct it.
NOTE
If the computer name and domain name are different, check that they are entered as follows.
Domain name\User name
4 [Register] > [OK]
Register the changed destination.
➡ Editing Contact Address in Address Book (page 177)
3
Make sure the folder sharing settings are configured correctly
Check the sharing settings and permissions in the folder properties.
1 Right-click the shared folder and click [Properties] [Security] tab.
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