Troubleshooting > Troubleshooting
694
2103 "Failed to send via FTP." is displayed
Message
Failed to send via FTP.
Check the network.
> The network cable is connected.
> The hub is not operating properly.
> The server is not operating properly.
Job is canceled. Press [End].
2103
Corrective Actions
Check your network and destination server settings.
1
Connect the network cable
Check that the LAN cable is properly connected.
If there is no improvement, proceed to the next step.
2
Check the operation of the hub.
Check that the hub access lamp is illuminated or flashing.
If there is no improvement, proceed to the next step.
3
Check the status of the server.
Check that the server is up and responding with ping.
If there is no improvement, proceed to the next step.
4
Make sure the destination server supports FTPS (File Transfer Protocol over TLS)
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