Troubleshooting > Troubleshooting
704
3101 "Failed to send the email." is displayed
Message
Failed to send the email.
Check the authentication methods of both the sender and the recipient.
Job is canceled. Press [End].
3101
Corrective Actions
Check the source and destination authentication methods.
1
Check the source and destination authentication methods.
Make sure that the settings for using or not using SMTP/POP authentication of the source matches those of
the destination.
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