Troubleshooting > Troubleshooting
712
The error code 4a03 is displayed
Failed to specify S/MIME encryption.
Corrective Actions
Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on the
touch panel, check the operation description and then contact the service representative.
The error code 4a04 is displayed
Failed to scan the S/MIME encryption certificate.
Corrective Actions
• Check and correct the settings related to the S/MIME certificate.
• Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on
the touch panel, check the operation description and then contact the service representative.
➡ Command Center RX User Guide
The error code 4a06 is displayed
Failed to specify job accounting S/MIME Signature.
Corrective Action
Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on the
touch panel, check the operation description and then contact the service representative.
The error code 4a07 is displayed
Failed to scan the S/MIME signature certificate.
Corrective Actions
• Check and correct the settings related to the S/MIME signature certificate.
• Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on
the touch panel, check the operation description and then contact the service representative.
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