Troubleshooting 6-17
General Considerations for Clearing Jams
Bear in mind the following considerations when attempting jam removal:
• If paper jams occur frequently, try using a different type of paper,
replace the paper with paper from another ream, flip the paper stack
over, or rotate the paper stack 180 degrees. The printer may have
problems if paper jams recur after the paper was replaced.
• Whether or not the jammed pages are reproduced normally after
printing is resumed depends on the location of the paper jam.
H Paper is jammed at the optional
document finisher.
3,000 Sheet
Document
Finisher or
Document
Finisher
Operation
Guide
I Paper is jammed at the folding unit
of the optional document finisher.
3,000 Sheet
Document
Finisher
Operation
Guide
J Paper is jammed at the mailbox of
the optional document finisher.
3,000 Sheet
Document
Finisher
Operation
Guide
K Paper is jammed at the reverse
unit of the optional document
finisher.
Document
Finisher
Operation
Guide
Paper Jam Message
Paper jam
location
Description
Reference
Page
CAUTION When pulling the paper, pull it gently so as not to
tear it. Torn pieces of paper are difficult to remove and may
be easily overlooked, deterring the jam recovery.