10-16
Troubleshooting > Troubleshooting
Printed Image Trouble
When the following printed image trouble occurs, implement appropriate procedures.
Symptom Checkpoints Corrective Actions
Reference 
Page
Printouts are totally too light.  Is the paper damp? Replace the paper with new paper. page 3-2
Have you changed the density? Select appropriate density level. page 6-16
page 8-43
Is the toner distributed evenly within the 
toner container?
Shake the toner container from side to 
side several times.
page 10-4
Is EcoPrint mode enabled? Disable [EcoPrint] mode. page 8-16
― Select the [System Menu/Counter] key 
> [Adjustment/Maintenance] > 
[Service Setting] > [DEV-CLN]
Run [DEV-CLN].
If the login user name and password 
entry screen appears during operations, 
enter a login user name and password, 
and select [Login].
―
― Run [Laser Scanner Cleaning]. page 10-41
― Make sure the paper type setting is 
correct for the paper being used.
page 8-15
Printouts are too dark even 
though the background of 
the scanned original is white. 
Have you changed the density? Select appropriate density level. page 6-16
page 8-43
― Run [Calibration]. page 10-41
Copies have a moire pattern 
(dots grouped together in 
patterns and not aligned 
uniformly). 
Is the original a printed photograph? Set the original image to [Photo]. page 6-16
Texts are not clearly printed.  Did you choose appropriate image 
quality for the original?
Select appropriate image quality. page 6-16