Kyocera TASKalfa 307ci

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Troubleshooting > Clearing Paper Jams

Remove the originals from the reverse unit.

Remove originals inside the document processor.

Push the cover.

Main Page

Table of Contents3
Overview11
Machine Features12
Color and Image Quality Functions16
Basic Color Modes16
Adjusting Image Quality and Color17
Guides Provided with the Machine18
About the Operation Guide (this Guide)20
Structure of the Guide20
Conventions Used in this Guide21
Menu Map23
Legal and Safety Information35
Notice36
Safety Conventions in this Guide36
Environment37
Precautions for Use38
Laser Safety (Europe)39
Safety of Laser Beam (Usa)40
Safety Instructions Regarding the Disconnection of Power41
Compliance and Conformity41
Radio Tag Technology42
Other Precautions (for Users in California, the United States)42
Warranty (the United States and Canada)43
Legal Restriction on Copying/Scanning44
En Iso 777944
Ek1-Itb 200044
Wireless Connection (Mexico Only)44
Security Precautions When Using Wireless LAN (if Equipped)44
Limited Use of this Product (if Equipped)45
Legal Information46
Energy Saving Control Function52
Automatic 2-Sided Print Function52
Resource Saving - Paper52
Environmental Benefits of "Power Management52
Energy Star (ENERGY STAR®) Program53
Installing and Setting up the Machine54
Part Names (Machine Exterior)55
Part Names (Connectors/Interior)57
Part Names (with Optional Equipments Attached)58
Connecting the Machine and Other Devices59
Connecting Cables60
Connecting LAN Cable60
Connecting USB Cable61
Connecting the Power Cable61
Power On/Off62
Power on62
Power off62
Using the Operation Panel63
Operation Panel Keys63
Adjusting the Operation Panel Angle64
Touch Panel65
Home Screen65
Display for Device Information69
Functions Key70
Display of Keys that Cannot be Set71
Enter Key and Quick No. Search Key72
Search Key72
Help Screen73
Login/Logout74
Login74
Logout75
Default Settings of the Machine76
Setting Date and Time76
Network Settings77
Configuring the Wired Network77
Wireless Network Settings79
Energy Saver Function80
Low Power Mode80
Sleep80
Auto Sleep81
Sleep Rules (Models for Europe)81
Sleep Level (Energy Saver and Quick Recovery) (Models Except for Europe)81
Quick Setup Wizard82
Installing Software84
Software on DVD (Windows)84
Installing Software in Windows85
Uninstalling the Software91
Installing Software in Mac Computer92
Setting TWAIN Driver94
Setting WIA Driver96
Checking the Counter97
Additional Preparations for the Administrator98
Sending Documents to a PC98
Strengthening the Security98
Command Center RX100
Accessing Command Center RX101
Changing Security Settings102
Changing Device Information104
E-Mail Settings106
Registering Destinations110
Creating a New Custom Box111
Printing a Document Stored in a Custom Box112
Transferring Data from Our Other Products114
Migrating the Address Book114
Preparation before Use120
Loading Paper121
Precaution for Loading Paper121
Selecting the Paper Feeder Units122
Loading in the Cassettes123
Loading in the Large Capacity Feeder127
Paper Stopper129
Envelope Stack Guide129
Stack Level Adjuster130
Preparation for Sending a Document to a Shared Folder in a PC131
Making a Note of the Computer Name and Full Computer Name131
Making a Note of the User Name and Domain Name132
Creating a Shared Folder, Making a Note of a Shared Folder133
Configuring Windows Firewall137
Registering Destinations in the Address Book141
Adding a Destination (Address Book)141
Adding a Destination on One Touch Key (One Touch Key)146
Printing from PC148
Printer Driver Print Settings Screen149
Displaying the Printer Driver Help150
Changing the Default Printer Driver Settings (Windows 8.1)150
Printing from PC151
Printing on Standard Sized Paper151
Printing on Non-Standard Sized Paper153
Canceling Printing from a Computer155
Printing from the Handheld Device156
Printing by Airprint156
Printing by Google Cloud Print156
Printing by Mopria156
Printing Data Saved in the Printer157
Specifying the Job Box from a Computer and Storing the Job157
Printing Documents from Private Print Box158
Deleting the Documents Stored in the Private Print Box158
Printing Document from Stored Job Box159
Deleting the Documents Stored in the Stored Job Box159
Printing Document from Quick Copy Box160
Deleting the Documents Stored in the Quick Copy Box160
Printing Document from Proof and Hold Box161
Deleting the Documents Stored in the Proof and Hold Box161
Monitoring the Printer Status (Status Monitor)162
Accessing the Status Monitor162
Exiting the Status Monitor162
Quick View State162
Printing Progress Tab163
Paper Tray Status Tab163
Toner Status Tab163
Alert Tab164
Status Monitor Context Menu164
Status Monitor Notification Settings165
Operation on the Machine166
Loading Originals167
Placing Originals on the Platen167
Loading Originals in the Document Processor168
Loading Paper in the Multi Purpose Tray170
Favorites173
Registering Favorite Using the Wizard Mode174
Registering Favorite Using the Program Mode175
Recalling Favorite Using the Wizard Mode176
Recalling Favorite Using the Program Mode177
Editing Favorite177
Deleting Favorite177
Application178
Installing Applications178
Activating Applications179
Deactivating Applications180
Uninstalling Applications180
Registering Shortcuts181
Adding Shortcuts181
Editing Shortcuts182
Deleting Shortcuts182
Copying183
Basic Operation183
Interrupt Copy184
Canceling Jobs184
Frequently-Used Sending Method185
Sending Document Via E-Mail186
Configuring Settings before Sending186
Sending Scanned Document Via E-Mail186
Sending Document to Desired Shared Folder on a Computer (Scan to PC)187
Configuring Settings before Sending187
Sending Document to Desired Shared Folder on a Computer187
Sending Document to Folder on an FTP Server (Scan to FTP)190
Configuring Settings before Sending190
Sending Document to Folder on an FTP Server190
Scanning Using TWAIN or WIA192
Configuring Settings before Sending192
Scanning Document Using Application192
Useful Sending Method193
WSD Scan194
Installing Driver Software194
WSD Scan195
Scanning with File Management Utility196
Configuring Settings before Sending196
Recalling a Favorite Configured in FMU196
Sending to Different Types of Destinations (Multi Sending)197
Send to Me (E-Mail)198
Configuring Settings before Sending198
Sending a Document to the Mail Address of the Logged in User198
Canceling Sending Jobs199
Canceling Scanning199
Handling Destination200
Specifying Destination200
Choosing from the Address Book200
Choosing from the External Address Book202
Choosing from the One Touch Key203
Checking and Editing Destinations203
Confirmation Screen of Destinations204
Recall204
How to Use the FAX Function205
Using Document Boxes206
What Is Custom Box206
What Is Job Box206
What Is Removable Memory Box206
Sub Address Box/Polling Box206
Basic Operation for Document Box207
Creating a New Custom Box208
Editing Custom Box209
Deleting Custom Box210
Storing Documents210
Printing Documents in Custom Box211
Moving Documents in Custom Box211
Deleting Documents in Custom Box212
Operating Using Removable USB Memory213
Printing Documents Stored in Removable USB Memory213
Saving Documents to USB Memory (Scan to USB)215
Check the USB Memory Information216
Removing USB Memory216
Using Various Functions217
Functions Available on the Machine218
About Functions Available on the Machine218
How to Select Functions218
Copy218
Send220
Custom Box (Printing)222
Removable Memory (Store File, Printing Documents)223
Functions225
Original Size225
Paper Selection226
Original Orientation227
Mixed Size Originals228
Collate/Offset228
Staple229
Paper Output231
Density232
Original Image232
Ecoprint233
Color Selection234
Color Balance235
Hue Adjustment236
Sharpness237
Contrast237
Background Density Adj. (Background Density Adjustment)238
Saturation238
Prevent Bleed-Through239
Zoom239
Combine241
Duplex243
Continuous Scan244
Job Finish Notice245
File Name Entry245
Priority Override246
Quiet Mode246
Skip Blank Page246
Duplex (2-Sided Original)247
Sending Size248
File Format249
File Separation252
Scan Resolution252
E-Mail Subject/Body252
FTP Encrypted TX253
Delete after Print253
Storing Size254
Encrypted PDF Password254
JPEG/TIFF Print255
XPS Fit to Page255
Status/Job Cancel256
Checking Job Status257
Details of the Status Screens258
Checking Detailed Information of Jobs262
Checking Job History263
Checking the Detailed Information of Histories264
Sending the Log History264
Job Operation265
Pause and Resumption of Jobs265
Canceling of Jobs265
Device/Communication266
Checking the Remaining Amount of Toner and Paper (Paper/Supplies)267
Setup and Registration (System Menu)268
System Menu269
Operation Method269
System Menu Settings270
Language272
Report272
User Property274
Cassette/Mp Tray Settings275
Common Settings277
Home289
Copy289
Send290
Document Box291
Fax291
Application291
Internet292
Address Book/One Touch292
User Login/Job Accounting293
Printer293
System/Network296
Date/Timer/Energy Saver308
Adjustment/Maintenance310
User Authentication and Accounting (User Login, Job Accounting)312
Overview of User Login Administration313
Enabling User Login Administration314
Setting User Login Administration315
Authentication Security315
Adding a User (Local User List)316
Changing User Properties319
User Login Administration for Printing323
Managing the Users to Scan Using TWAIN324
Managing the Users to Scan Using WIA325
Managing the Users that Send Faxes from a PC326
Local Authorization327
Group Authorization Settings328
Guest Authorization Set331
Obtain NW User Property334
Simple Login Settings336
ID Card Settings339
PIN Login Settings340
Using User Login Administration341
Login/Logout341
Overview of Job Accounting342
Enabling Job Accounting343
Job Accounting Access344
Setting an Account345
Adding an Account345
Restricting the Use of the Machine346
Editing an Account347
Deleting an Account348
Job Accounting for Printing349
Job Accounting for Scan Using TWAIN350
Job Accounting for Scan Using WIA351
Job Accounting for the FAX Transmitted from a Computer352
Configuring Job Accounting353
Default Setting353
Counting the Number of Pages Printed354
Print Accounting Report355
Using Job Accounting356
Login/Logout356
Unknown ID Job357
10 Troubleshooting358
Regular Maintenance359
Cleaning359
Cleaning Glass Platen359
Cleaning Inside of the Document Processor359
Cleaning Slit Grass360
Replace the Toner Container361
Replace the Waste Toner Box364
Loading Paper367
Replacing Staples368
Troubleshooting370
Solving Malfunctions370
Machine Operation Trouble370
Printed Image Trouble373
Color Printing Trouble377
Responding to Messages378
Adjustment/Maintenance391
Overview of Adjustment/Maintenance391
Color Registration Procedure391
Tone Curve Adjustment396
Drum Refresh397
Calibration398
Laser Scanner Cleaning398
Clearing Paper Jams399
Jam Location Indicators399
Remove any Jammed Paper in Cassette 1 and 2401
Remove any Jammed Paper in Cassette 3 (500-Sheet X 2)402
Remove any Jammed Paper in Cassette 3 (2000-Sheet X 1)404
Remove any Jammed Paper in Cassette 4 (500-Sheet X 2)406
Remove any Jammed Paper in the Multi Purpose Tray408
Remove any Jammed Paper in Right Cover 1409
Remove any Jammed Paper in Right Cover 2412
Remove any Jammed Paper in Right Cover 3 (500-Sheet X 2)413
Remove any Jammed Paper in Right Cover 1413
Remove any Jammed Paper in Right Cover 2413
Remove any Jammed Paper in Right Cover 3 (2000-Sheet X 1)414
Remove any Jammed Paper in the Bridge Unit415
Remove any Jammed Paper in the Mailbox416
Remove any Jammed Paper in the Inner Finisher417
Remove any Jammed Paper in the Document Processor418
Clearing a Staple Jam420
11 Appendix422
Optional Equipment423
Overview of Optional Equipment423
Optional Applications427
Character Entry Method429
Entry Screens429
Entering Characters431
Paper432
Basic Paper Specifications432
Choosing the Appropriate Paper433
Special Paper436
Specifications440
Machine440
Copy Functions442
Printer Functions442
Scanner Functions443
Document Processor443
Paper Feeder (500-Sheet)444
Paper Feeder (500-Sheet X 2)444
Paper Feeder (2,000-Sheet)444
Inner Finisher445
Mailbox445
Job Separator446
Glossary447
Index452

Kyocera TASKalfa 307ci - Page 419

Table of Contents

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