Troubleshooting
12-21
12
Clearing Paper Jams
If a paper jam occurs, the touch panel will display Paper
Jam. and the machine will stop. Refer to these
procedures to remove the jammed paper.
Jam Location Indicators
If a paper jam occurs, the location of the jam will be displayed as the following figure with a letter corresponding
to the affected component in the machine. Clearing instructions will also be displayed.
10/10/2010 10:10
Hold
JAM
Paper jam.
02/04
1. Remove the paper from
the paper ejector.
2. Open main unit right cover 1 and
remove the paper.
Remove the paper from
the multi purpose tray.
3. Open fuser cover (A1) and
remove the paper.
4. Close the cover.
Status
10/10/2010 10:10
Hold
JAM
Paper jam.
02/04
1. Remove the paper from
the paper ejector.
2. Open main unit right cover 1 and
remove the paper.
Remove the paper from
the multi purpose tray.
3. Open fuser cover (A1) and
remove the paper.
4. Close the cover.
Status
L
A
D
I
F
K
K
H
K
K
IJ G
K
K
K
K
B
C
E
E
E
G
C
C
Paper Jam
Location Indicator
Paper Jam Location Reference Page
A Cassette 1 12-22
B Cassette 2 12-23
C Cassette 3 or 4 (Option) 12-24
D Multi Purpose Tray 12-28
E Inside the right cover 1, 3 or 4 12-29
F Duplex unit 12-31
G Fixing unit 12-34
H Document processor (Option) 12-35
I Job Sparator (Option) 12-37
J Bridge Unit 12-39
K Document finisher (Option) 12-40
12-41
L Cassette 5 (Option) 12-48
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